FAQ's

How can I register for this event?
Registration for the event has now closed and no further registration will be accepted.  

How will I know my place has been reserved?
Formal confirmation letters will be sent to all graduands during the week commencing 14th September.  If you are unsure of your registration or are unable to make the ceremony at a later date please contact Hazel Newton or Sarah Lawson on 01255 831185 or by email at graduation@hartwilcox.com.

What do I need to have organised for the ceremony?
You will need to have a gown organised beforehand and you may wish to purchase photography services. Please visit our page on photography and gowning for full details and links.  You may also wish to purchase guest tickets (max 4) for family and friends to come to the ceremony.  Please visit our venue page for box office details and prices.  Please ensure that you have booked your gown as you will not be able to graduate without it.

I have some specific requirements – who do I tell?
If you require any special arrangements to be made in respect of any difficulty or disability you may have, e.g. wheelchair access or communicator support please inform Hazel Newton or Sarah Lawson on 01255 831185 or by email at graduation@hartwilcox.com.

What time does the ceremony start and finish?
The ceremony starts at 6.00pm and will finish at approximately 7.30pm.

What time do I need to be there?
You will need to arrive for photography and gowning from 4.00pm and no later than 5:15pm.  A specific time for your gowning and subsequent photography is allocated by course and is detailed on our photography and gowning page.  Please keep to your allotted time.

Where will I sit? Will it be with my family and friends?
You will sit with your fellow graduands at the front of the theatre. Guests will occupy the back of the theatre on a first come first served booking system.

Do I have to pay for my place at the ceremony?
No.

How do I book guest tickets?
Guest tickets (max 4 per person) are booked via the Cliffs Pavilion box office by calling 01702 351135 or visiting in person.

How much are guests tickets?
Guest tickets (max 4 per person) are £12 each. Please note the Cliffs Pavilion offer a no refund policy on purchased tickets.

How do I get to the venue?
Please see the venue page for information and directions.

What do I wear?
We recommend a smart casual dress code (no jeans or trainers) and suggest that a blouse or button-down shirt would be suitable, as the robe requires a button to fix on to at the front of your outfit.  With regard to footwear, please bear in mind you will be walking up stairs onto the stage when you collect your certificate.                                                                                 

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South East Essex College 2009